A complete 24 hours, 7 days a week, manned answering service is provided by the Merchants Exchange Communications Center. The center offers an after-hours and weekend call service with established guidelines from the customer. With its vessel tracking and AIS systems, the Communications Center monitors ship movement and can provide information to members at any time regarding their vessels on the Columbia River. Direct connection with radio patching to vessels transiting the Columbia River is also available. The answering service is available to any customer worldwide.
The Merchants Exchange is able to provide services for receiving or delivery worldwide on a 24 hour basis. These services can include voice calls to the Communications Center that will then transcript the message into the correct format and forward the information on in either email or fax format as directed by the user. This also includes shore to ship and ship to shore satellite communications services. Contact us for more information on rates and features.
The Merchants Exchange manages a VHF radio system designed for communication on both the Columbia River and Willamette River. The range of this radio system is from out to sea in Astoria, OR to the I-205 Bridge on the Columbia River, and from the confluence of the Willamette River to the Ross Island Bridge in Portland, OR.
We offer marine channel radio communications 24 hours a day 7 days a week including:
The Exchange provides state of the art mobile cellular phones and pagers on daily, weekly or long term rental. This service is valuable for vessels that may be calling for repairs, cargo operations and giving you the operator, agent, charterer the ability to provide a secure means of direct real-time communications with the vessel command and crew. This is also valuable for visiting Port Captains and Superintendents who may find that they also need to have a local based voice communications system for contact with the vessel and home office. Arrangements for mobile phones and/or pagers can be made 24 hours a day through the Communications Center. Contact us for rates and Hardware Specifications.